Privacy Policy

Last updated: June 13, 2026

We take the protection of your personal data very seriously. This privacy policy informs you about how we process data on this independent information portal for EpiCooler in accordance with applicable North American data protection laws, including the CCPA (California Consumer Privacy Act) and PIPEDA (Personal Information Protection and Electronic Documents Act).

1. Responsibility and Data Collection

As the operator of this informational bridge page, we do not collect any direct personal data (such as names, physical addresses, or email addresses) when you simply browse our site. Full data collection for order processing takes place exclusively on the official manufacturer's website, to which you are securely redirected via our links.

2. Tracking and Analytics Technologies

To ensure the technical functionality of our website, analyze the relevance of our content, and optimize advertising efforts, we use standard, anonymized tracking technologies (e.g., cookies and pixels). The following technical metadata may be collected:

• Browser type, version, and operating system used.
• Referrer URL (the page from which you visited us).
• Anonymized IP addresses for regional traffic analysis (US and Canada).
• Marketing identifiers (e.g., Click IDs) to enable the assignment of correct country-specific offers and ensure proper routing.

3. Security and External Redirection

As soon as you select your country or click on a button to view the official offer, you leave our platform. You will be redirected via an encrypted connection (SSL/TLS) to the secure checkout of the official EpiCooler manufacturer. We have no access to or visibility of the transactions, logistics data, or personal details entered there. The privacy policies and terms and conditions of the respective merchant apply on their platform.

4. Your Privacy Rights

Under the CCPA and PIPEDA, you have the right to request access to or deletion of data collected by your browser. However, since we act as an information portal and do not create personal identity profiles, associating our purely technical logs with a specific individual is generally not possible. You also have the option to block or delete cookies at any time via your browser settings.

5. Contact and Support Requests

For privacy-related inquiries concerning our independent information page, or for commercial questions regarding your product order, delivery, and refunds, please contact the manufacturer's official customer support directly: